Simply Tay LLC offers local and standard shipping options for eligible orders. Shipping availability may depend on the customer’s location, product type, and order details.
At this time, supported shipping zones may include local, domestic, and select shipping areas based on carrier availability. If international shipping becomes available, shipping costs and delivery times may vary by country and carrier.
Shipping costs are calculated based on the order size, weight, destination, and selected shipping method. Any shipping fees will be shown at checkout or included on your invoice before payment is completed.
Custom or large orders may have additional shipping fees.
Please allow 3-7 business days for order processing and delivery. Business days do not include Sundays or holidays.
Custom items, handmade products, memorial keepsakes, bulk orders, or high-demand items may require additional processing time. Customers will be notified if an order may take longer than expected.
Simply Tay LLC may accept payment through the website checkout, invoices, or other approved payment methods. Available payment options may include debit cards, credit cards, digital payment services, or other accepted payment platforms listed at checkout.
Payment options may vary depending on the order type.
Payment is required before orders are processed, unless otherwise stated. Custom orders, memorial keepsakes, and personalized items must be paid for before production begins.
Customers are responsible for reviewing all order details, names, dates, photos, colors, sizes, shipping addresses, and custom requests before submitting payment.
Orders will not be started until payment is received and confirmed.
Because many Simply Tay LLC products may be custom-made, personalized, or made-to-order, returns and exchanges may be limited.
Custom items, memorial keepsakes, personalized products, and sale items may not be eligible for return, exchange, or refund unless there is an error made by Simply Tay LLC.
If you have an issue with your order, please contact us as soon as possible after receiving your item.
If your item arrives damaged, please contact Simply Tay LLC within 48 hours of delivery. Please include your order information, photos of the damaged item, and photos of the packaging.
We will review the issue and determine the best solution.
Simply Tay LLC is not responsible for packages that are lost, delayed, stolen, or marked as delivered by the shipping carrier. Once an order has been shipped, delivery is handled by the carrier.
If your package is lost or delayed, please contact the shipping carrier first. You may also contact Simply Tay LLC for assistance with tracking information.
Customers are responsible for entering the correct shipping address at checkout. Simply Tay LLC is not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an address mistake, please contact us immediately before the order ships.
If you have questions about shipping, payment, returns, exchanges, damages, or lost packages, please contact:
Simply Tay LLCEmail:[Your Business Email]Website: [Your Website URL]
